Privacy Policy

IGP is committed to protect your Personal Information gathered when you placed an order from this site. We reserve the right to amend of this privacy policy without any notice to the users. Please check our policy regularly for updates.

Collection of Personal Information: As a visitor to the website, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use a IGP and order products as an IGP customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

Updating your Personal Information: You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, My Profile, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

How your Personal Information is used: IGP collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. IGP may use this information to -

• Process your financial transactions; service your order.
• Respond to customer service requests, questions and concerns.
• Administer your account.
• Send you requested product or service information.
• Keep you informed about special offers and services of IGP and selected third parties.
• Administer promotions and notify you of important events.
• Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
• Meet our research and product/service development needs and to improve our website, services and offerings.
• Customize your experience, including targeting our services and offerings to you.

Cookie Policy: At IGP, we are committed to delivering the best products and experiences to our customers. We use cookies across our website (ae.igp.com) to improve performance and enhance user experience. This cookie policy explains what cookies are, the types of cookies we use, and how you can manage your cookie preferences.

What are Cookies?
A cookie is a small data file that is placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently, as well as to provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as secure browsing, shopping cart, and checkout.
• Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us optimize our website's performance and improve the user experience.
• Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences or customizing the website based on your location.
• Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you, based on your interests and browsing behavior.

Managing Cookie Preferences
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies from specific websites. However, please note that disabling certain cookies may affect the functionality of our website.

Data Privacy and Security

At ae.igp.com, we take data privacy and security seriously. Here are our policies regarding the handling of your personal and payment information:

• We will not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to any third parties.
• ae.igp.com will not pass any debit/credit card details provided during transactions to third-party entities.
• We implement appropriate technical and organizational measures to protect data privacy and security, including through hardware and software security methodologies. However, no data transmission over the internet can be guaranteed as 100% secure. Therefore, we cannot ensure or warrant the absolute security of any personal information disclosed or transmitted to us online.

Third-Party Links

The ae.igp.com website may contain links to third-party websites which are not governed by this privacy policy. We are not responsible for the privacy practices or policies of any third-party sites. If you choose to access such links, any information you provide to those third parties is subject to their respective privacy policies and practices. We encourage you to review their policies before disclosing information.

Policy Updates

The ae.igp.com website policies, terms, and conditions are subject to change without prior notice to reflect updates for legal compliance or operational purposes. Any modifications will be effective as of the posted date. Users are advised to review these sections frequently to stay informed of any policy updates.

Information sharing with service providers: IGP uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for IGP. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

Data Retention: We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at help@igp.com. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Unsubscribe/Opt Out: You may opt out of receiving IGP's email updates, newsletters and/or partner emails by clicking on the My Profile link on the website and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. IGP will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the website. Generally, you may not opt-out of these communications, which are not promotional in nature.

Protection of your Personal Information: The Personal Information that you provide in connection with the use of the website is protected in several ways. It resides on secure servers that only selected IGP personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to IGP. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (help@igp.com). We will get back to you within reasonable time.

In case of a query, concern, or complaint in relation to compliance issues related to Consumer Protection (E-Commerce) Rules, Consumer Protection Act and Information Technology (Sensitive Personal Data or Information) Rules, please contact Ms. Marizz Feliciano (Compliance Officer) at marizz.feliciano@joinventures.com.